GGM (UK) Ltd.
Company number 12510533
5th Floor 14-16 Dowgate Hill
RETURN AND REFUND POLICY
Updated at 2021-01-25
Definitions and key terms
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to GGMOODS, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the GGMOODS Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit GGMOODS and use the services.
- Service: refers to the service provided by GGMOODS as described in the relative terms (if available) and on this platform.
- Website: GGMOODS.”’s” site, which can be accessed via this URL: ggmoods.com
- You: a person or entity that is registered with GGMOODS to use the Services
Return and Refund Policy
Thanks for shopping at GGMOODS. We appreciate the fact that you like to buy the stuff we make. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at GGMOODS. The main thing to remember is that by placing an order or making a purchase at GGMOODS, you agree to the terms set forth below along with our Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 1 week to begin a refund and to ship your return back to GGMoods.
If you would like to return a product, the only way would be if you follow the next guidelines below:
- The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.
We aim to provide our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with the utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or we may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be advised in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take the utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that GGMOODS is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
GGMOODS is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place. The customer has to pay for the shipping in return.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Occasionally we shall update, amend or make changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. If you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, You are not completely satisfied with any goods or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our products or services.
Don’t hesitate to contact us if you have any questions.
- Via Email: email@example.com
- Via this Link: https://ggmoods.com/return-refund-policy/
- Via this Address: 5th Floor 14-16 Dowgate Hill, London, England, EC4R 2SU